In Rusizi, on the southern shore of Lake Kivu, the hotel lies close to Kamembe Airport and the Rwanda DRC border post. The road from Gisakura and Nyungwe usually takes around one and a half to two hours, depending on conditions.
Accommodation comprises 79 rooms and suites, with standard, executive, and suite categories distributed across the main hotel wings. Rooms include en suite bathrooms, air conditioning, television, work desk, in room safe, and either lake or garden facing balconies, while suites add separate sitting space.
Shared facilities include a restaurant, bar, lakeside terrace, outdoor pool, and meeting rooms for groups or events. Guests also have WiFi, laundry service, secure parking, and staff assistance with airport transfers, local transport, and boat arrangements on Lake Kivu during the stay.
Lake Kivu defines the stay here. Guests can watch fishing boats move across the bay, take short boat outings from the marina area, and track changing light on the escarpment opposite throughout the day from the lakeshore beside the hotel.
Habituated communities occupy territories within the forest, located each morning by trackers before you set out. An hour with a group allows you to observe feeding behaviour, social dynamics, and vocalizations carrying across the valley.
A suspension bridge hangs above the forest valley, positioning you at the level of the middle and upper canopy. The forest opens beneath while birds and monkeys move through branches at eye level. The structure spans a section where the valley drops away and treetops form an unbroken surface below.
Troops of Angola colobus gather in numbers rare elsewhere, their black and white coats visible against green canopy. Following them leads you through forest sections where multiple primate species share the same trees. The monkeys tolerate close approach, allowing you extended observation without the time restrictions applied to chimpanzee visits.
The forest holds Albertine Rift endemics found in few other locations, including Ruwenzori turacos and red-collared babbler. Guided walks bring you through zones where mixed flocks move through understory and canopy simultaneously. Specialist guides identify calls that reveal species hidden in dense vegetation around you.
Trail networks lead to waterfalls scattered throughout the forest, some requiring full-day hikes through the interior. Routes bring you through sections where the canopy closes overhead and streams cut through the slope.